Shipping policy
At Lume De Label, ordering women’s fashion should feel just as smooth as wearing it. From the moment you place your order, we focus on clarity, care, and reliability, so you always know what to expect from checkout to delivery.
Delivery Coverage
We deliver exclusively within Australia, New Zealand & The United Kingdom. Every order is carefully packed and prepared before leaving our warehouse, ensuring your items arrive in perfect condition.
Order Processing
Orders are prepared within 1–2 business days before they are dispatched.
Our daily order cut-off time is 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney), Monday through Saturday. Orders placed after this time will be processed on the next business day.
Delivery Timeline
After dispatch, delivery usually follows this timeline:
- Shipping time: 3–7 business days
- Total delivery time: 4–9 business days from the date your order is placed
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details. This allows you to follow your parcel every step of the way until it reaches your door.
Possible Delays
While we always aim to deliver within the stated timeframe, delays may occasionally occur due to high order volumes, weather conditions, or logistical disruptions. If anything affects your shipment, we will keep you informed so you are never left guessing.
Need Assistance?
If you have any questions about shipping or need help with an order, our team is happy to assist you. Contact us anytime at support@lumedelabel.com.